Help & support

Personal on-device features work independently. Shared spaces require sign-in and membership permission.

Keep your input and retry on the same screen. Do not uninstall the app or clear data to troubleshoot. Include the entry point, error, time and app version when contacting support.

To request account deletion, open Personal & settings → Account → Delete account in the app. Read the effects and confirm your identity. Check the processing status in the app after submitting your request. If you cannot use the app or encounter an issue with deletion, use the email below for assistance. Email is an additional support channel; you do not need to email us before using in-app account deletion.

Personal on-device records are retained by default for independent use. To remove them, use personal data management under Privacy & data. Signing out and deleting an account are different actions.

Check notification or alarm permissions, reminder settings, and device silent or Focus mode. Delivery can be restricted by the system. Ordinary notifications and system alarms behave differently.

Yes. Features that do not depend on that permission remain available. You may leave a camera place empty. Permission is requested when the related action needs it.

Email our support and privacy contact. Include only necessary account identifiers and the source of the issue. Do not send passwords, verification codes, entire archives or unnecessary private text.